I completely agree. A tasty tidbit:
“Someday, if they’re not careful, someone is going to do to Facebook what Facebook did to MySpace, who in turn did it to Friendster. Making users happy is a suckers game. Pushing the envelope is what makes you a winner.”
And from comments:
“You look at their history. Every single innovation of FB has lead to mass protests. Their most popular feature the news feed created a huge stir and controversy. The lesson for them needs to be to wait 3 months after users have adapted to the change and then revisit and tweak.”
